Now even a non-tech person knows, thanks to the Social Network starring Justin Timberlake and that cute guy who doubled as the Winklevoss twins, that Mark Zuckerberg and his *hoodie* gang are taking over the world, both online & offline. What does it mean? Whatever happens offline doesn’t always stay offline. There’s a significant chance that someone’s blasting about what happened offline – online, leaving a permanent trail in the digital world. Yikes!!
Now Digital Natives (age 13-28years old) now outnumber Baby Boomers, and the next big thing will NOT be decided by the needs of Baby Boomers. Also, check this out…the fastest growing demographic on Facebook is 55 years old and older & the trend is only getting started. So, you see, Facebook & Twitter (2 major social network sites) are NOT just used to upload pictures of your beloved pets or stalk your ex-lovers (admit it…you’ve done it once or twice or fill in the blank). They are now being used by any “intelligent” & progressive businesses, big & small, to first forge direct relationships with their customers, and second, to get all types of customer service feedback for FREE! Now, this is PRICELESS & exciting.
Check this YouTube video out, and it will leave you positively stunned!

